We strive to provide all of our clients with the absolute best customer service in the industry. We routinely send out surveys to our past clients asking them about their home inspection experience with us. We then use all of the feedback we receive to make changes or improve on our services. It is one of many initiatives we take to ensure that you are getting the best possible home inspection in the Indianapolis area. Below are just a few of the kind words we have received on our survey. We sincerely want to thank everyone who has taken the time out to offer their comments. 

                                                                    

“Being a first time home buyer, I was really happy with the amount of information that Mike provided me over the course of the inspection. I never felt like I was intruding or in the way, it was more as if I were a part of the inspection. Even though there were no issues found with the home, he went above and beyond to provide me with as much information as he could.” R. Miller 3/3/10

“Melody and Mike - i just want to thank you guys for your GREAT customer service. I asked a ton of questions and never one did either one of you get frustrated. Mike was actually 1/2 hour early for the inspection and answered every question and concern I had. I definitely recommend MC2 to anyone who needs a home inspection done. They really know what they are doing!!” N. Hopkins 3/3/10

“My wife and I were very pleased with the thoroughness and quality of our home inspection. Thank you to Mike and everyone at MC2.” D. Pennycuff 3/3/10

“You were awesome and the extra information you sent me on home up keep and maintaining it were very helpful and enlightening.  Your service was superior.  I would recommend you to anyone!  Thank you.” S. Gibbons 3/2/10 

“Mike - I wanted to thank you for your very thorough and timely service! Your input was invaluable. I especially appreciate your unique offering of thermal technology, as well as the effort you clearly make to educate homeowners on how to maintain their homes. The latter truly is telling of your commitment to the work you do. Thanks for your polite, professional and honest approach. We very much appreciate it!!” Wanita & Chris 3/1/10.

“Very friendly and personable answered all and every questions I had.” R. Hinton 2/18/10

“Thanks for the timely, well done report.  It was a breath of fresh air dealing with someone that cared about their work and wanted to help.  As you know, we have been dealing with this issue since Thanksgiving time and all we get is the run around saying that it the humidity and/or our home does not breath enough that is causing the problems that you saw today.  Again, thanks for the report, and we would highly recommend your services.” D. Stafford 2/17/10

“Mike was a great investment. He was early, patient, professional, helpful, and likable. He did his job efficiently, and thoroughly!”  J. Denton 2/9/10

“Great overall experience. The internet site was easy to use, the inspection report was very helpful, and the service was just great!” A. Samaniego 2/9/10

“Mike was very thorough and I appreciated all of the information that came with the inspection report.” D. England 2/7/10

“Thank you so much for the terrific work you did for us. I am so relieved to get this news! Thank you for the detailed report along with numerous opportunities to make improvements to our home. Thanks again for all your help and professional service. You will get my recommendation going forward.” G. Schiffli 2/1/10

“Thank you Mike for doing a wonderful job on my son's Home inspection. This being his first home he needed it to be done right. Very nice job and the report was A-1. He now has a list of even the smallest things to work on. Thanks again. You can count me as a fan.” D. Lifford 1/25/10

“Everything went well. Thanks for helping us know that we are getting a good home!” K.Riggs 1/12/10

“Our home inspection went well. Your Inspection made our presentation a breeze. They agreed to fix all of the defects you found and they will take into advisement the grading issue.  Let your wife Melody know it was a pleasure talking with her on the phone, she is an attribute to your company”. T. Wilson 12/22/09

“Mr. Chamberlain was very personable and very concerned with the home purchased. He even provided me with additional resources to help maintain my home. I appreciated him very much. I have referred to others”. Anonymous 12/21/09

“Mike was there way before I got there. The feedback provided was in a very easy to read format. This has been the best bang for our inspection buck. I will use MC2 in the future!” T. Vermillion 12/9/09

“I enjoyed a very positive experience with MC2 Home Inspections. They were able to get me in on very short notice and Mike showed up on time and finished everything on schedule, which allowed me to tend to other appointments during the day.” J. Scheidler 12/7/09

“My experience with MC2 was first rate. Mike and his wife were professional, friendly and very competent. Mike took the time to explain everything. I'm sure the to-do list he shared with me will prevent a lot of future problems. Thanks again.” A. Alexander 11/24/09

“Not only was the inspection well worth the money, but it saved us money in the long run. We were able to have a portion of the roof and decking replaced before we purchase the home, and they also had the furnace serviced before we moved in. Mike was a pleasure to talk with during the inspection”. C. White 11/18/09

“Mike's company promptly returned our phone call. Once our appointment was scheduled, it was verified by e-mail a few days prior. At the home site, Mike was punctual (actually early to try to beat the rain!) and courteous. He encouraged questions, so we discussed many home issues. He was able to explain complicated issues well. He was VERY thorough! I was extremely satisfied with his work and professionalism.” H. Morlock 10/30/09

“Mike was great at showing me all the areas where there could be potential problems in the future, not to mention what was already there.” M. Kelley 10/28/09

“Thanks Mike for doing a great inspection on our new home! You did a really great job and the sellers are going to fix everything we asked them too! Thanks again!” S. Corbeau 10/22/09

“I was recommended to MC2 Home inspections by a friend of mine, and I was not disappointed. All of my questions were answered and I learned important information about my future house that otherwise I would have never known.” C. Lawrence 10/2/09

“I just want to thank Mike for all of his help with our inspection. We have used MC2 home inspections twice in our heartache to find the right home for our family. I will definitley use his company again and will recommend his business to everyone I know. Thanks so much, you have been a great assesst in helping find our home.” A. Amick 10/1/09

“I forwarded my inspection report on to many people to look at. A lot were impressed with it and several were very interested in the recommendation to have a home inspection periodically, unrelated to selling or buying” C. Stewart 10/1/09

“Thank you for your inspection. It was very precise and the pictures were helpful in highlighting the concerns.” T. Williams 9/14/09

“I felt like the inspector took the inspection very serious, and all I can give him is praise. He made me feel secure about making my new purchase by answering all of my questions very clearly and with sincerety. My agent was very impressed with the report and plans to use this company in the near future........Thank you!” R. Cobb 9/8/09

“I thought it was very prompt, professional and caring”. T. Linstroth 9/3/09

“Would hire again!” L. Johnston 9/3/09

“Mike was great, he was on time and explained everything to me during his inspection.... then explained everything to my wife when he was done.” J. Mannin 9/2/09

“MC2 Home Inspections kept us from buying a home which would have needed $25k worth of work! THANK YOU!!” K. Reeves 9/1/09

“Mike Chamberlain was quick to respond to my call. He was very professional and courteous. He was very knowledgeable. He quoted us a price and did everything he said he was going to do. He noticed that one of the tests was unnecessary and recommended we didn't do it which saved us $140. He is customer focused. I would recommend him to anyone and use him again if we ever needed this service. He stayed in contact via e-mail as the reports were coming back and he encouraged us to call back with any questions I had. He is courteous and responsive.” D. Johnston 8/24/09

“The inspection was completed in a timely manner. The inspector was very informative about the needs of things that needed to be fixed. He also provided suggestions as to what occurred for the house to have those issues that it did” R. Woods 8/6/09

“The inspector was very knowledgeable and took his time evaluating the home. He was patient and took time to explain all of the issues and detail and answered all of my questions. He also made recommendations on how I can improve the life of my home appliances and how to protect my foundation. All around he was great!!!” J. Parrish 8/5/09

“We could not have asked for better service. Our inspector was on time, polite, professional, and made sure we understood every aspect of the inspection. The inspection report was given to us the same day (within hours) and the inspector was happy to answer any and all questions we had concerning the inspection and report. We plan to recommend anyone to MC2 Home Inspections whom may be in need of their services.” K. Gearns 8/5/09

“I found my inspector very knowledgeable. He took his time explaining his findings to me and I would recommend him to others” Anonymous 7/27/09

“I really liked working with Mike and his company. He was very thorough and answered all my questions. We received the report within a few hours. I have given his name to our realtor for her records so that she could recommend him to her clients.” C. Thomas 7/7/09

“Our inspector was fantastic! He did a very thorough job and took his time doing it. The rates were lower than some of the others I had called. He was very informative and helpful and we would definetely recommend him! Thanks.”
A.West 7/6/09

“Mike was awesome---he was very friendly and explained everything. He was able to answer our questions and the report was very well put together and easy to understand. We have already referred him to others. Thanks again!” M. Helton 6/6/09

“We were very pleased with our inspection. We got very timely feedback when we sent questions after the inspection, and our inspection felt like a top priority. We were scheduled quickly, and we had a very good experience.”  A. Brown 6/1/09

“The experience was my first and it was very relaxing for me to have someone that I knew refer me to MC2. The inspection went very well and he was very patient each and every time I believe I was disrupting his progress of completing the paper work. Would I recommend MC2, YES I would recommend his services. The first impression is always the best and he sold me with the information he provided even for future references of different services.” T. Battles 5/17/09

"Very professional and thorough. As someone with 10+ years experience in home construction and a civil engineering degree, I was very happy with Mike's work. Would recommend this company to anyone." S. Tolen 5/9/09

“Mike delivered everything that I could have asked for in his report and more. I will definitely be bringing him my business in the future.” J. Naugle 5/5/09

“Thank you for the good report. Your inspection saved me $82.900 because I used that inspection to go back to the seller who didn't feel the issues were significant enough to warrant more than a maintenance and upkeep allowance which was unacceptable to me. I backed out of the sale based solely on that inspection. Thank so much for your time and effort. I will be using you again when I find another house.”  Lori G. 4/5/2009

“Inspector was not "rushing" through to get to payment processing...but instead took the time out to explain some of the concerns I may have had regarding my inspection.”  M. Adams 4/05/2009

“You came out on a cold and snowy day and I think you did me a great service in inspecting my home. You found some old wiring and fire damage that warranted attention and found that about half my outlets needed replaced because they weren't grounded. When I brought that to the closing table, the Sellers helped pay for some of the cost. Your service more than paid for itself. I am very happy in the new house. Thank you for your friendly service and for putting me at ease with the home. I will absolutely recommend your service to anyone in need of an inspection.”  Josh Graham 3/06/2009

“Mike was absolutely wonderful. He actually showed up early, and was extremely thorough in the inspection. He explained everything very well and was very helpful. I feel very safe buying our house thanks to him. His report was very detailed, very easy to read, and I liked having the pictures to refer to as well. I will certainly be referring him to anyone I know in need of an inspector. Thank you so much for doing such great work!” R. Miller 2/04/2009

“Mike was extremely thorough throughout the entire home. His inspection findings saved us from committing ourselves to a bad investment. We were so satisfied with his attention to detail that we used him again. This time we feel very comfortable with the home we are purchasing based on Mike's inspection. He was very flexible, working around our schedule. Mike is very friendly and helpful, answering all questions and explaining everything thoroughly.”  D. Kolm 1/04/2009

“Mike was very knowledgeable, professional, and polite! The guy knows what he's talking about. And he offers the best rate that I've seen! I would recommend him to anyone looking for a home.”  B. Brown 1/04/2009

“Mike is such a nice, friendly, and pleasant person to deal with. His report is very easy to follow and has a lot of pictures, as well. I would definitely recommend him to other investor friends of mine. I have already decided to ask him to help me again for my other future inspection needs. Thanks Mike!”  Matt Inomata Bothell, WA 12/04/2008

“I am an out-of-state investor and I am so glad I found MC2 Inspections. After speaking to Mike Chamberlain, I had complete confidence that I would get a thorough report and that is exactly what I got! I will be using MC2 for all of my future home inspections! Thank you for making my business easier and less stressful!”  Beth Pereira 11/4/2008

“Great overall experience at a competitive price. Inspector seemed knowledgeable, gave a thorough inspection, and was a pleasant person with which to work. As a result of these factors, I suggested that my realtor add him to her list of recommended inspectors.”  9/27/2008

“Mike was actually early, and had begun before I arrived. He explained everything he was going to do, and offered opinions as he completed the inspection.”  9/12/2008

“It really was a great experience. Mike was honest and professional. We will recommend him to all our friends who need an inspection. He was also very thorough, which we really liked. He did a great job and we trusted him with the safety of our new house.”  A. Trejo 9/9/2008

 “I could not be happier with the inspection that was done by Mike. Everything was covered in a very thorough manner and all of our questions were explained quite well. The detailed report is also very helpful with its pictures as it will give us a guide on the things we need to fix up right away. I will recommend your company to any friends and family in the future that need an inspection. Thanks again for everything & keep up the good work!”  Steven D. 8/31/2008

"Thank you for doing such an efficient job and taking the extra time to enlighten us as you did! We'll be sure to keep you in mind when we're ready to sell our current (rental) home as well as will refer you to any we know who are/will be in the market to buy/sell." Mary Ellen (& Mike) 6/30/2008